How to order ?

The customer has to put in his basket each product he wishes to order.

By clicking on the cart icon, a summary of his order and the total price appears on the screen. The customer can then modify this order or confirm the order by clicking on the right icon.

The customer is then asked to identify himself in order to allow the subsequent archiving of all the orders and the possibility for the customer to access them.

Once the identification is completed, a new summary of the order is displayed with a new validation and payment.

The price will be charged immediately.

In some cases, including for lack of payment, wrong address or any other problem related to your account, Fabryka Fajnosci reserves the right to block your order until the problem is solved.

In case of unavailability of a product, you will be informed by email.

The cancellation of the order for this product and its possible refund will then be made, the rest of the order remaining.

A summary of your order will be sent to you by email to the address you have indicated.

We recommand that you print this email.

You declare to have read and accept these terms and conditions before placing your order.

The validation of your order is therefore acceptance of these Terms and Conditions of Sale.

For any question relating to the tracking of an order, you can consult your account on the Website.

Some precisions:

The lollipops:

  • The minimum quantity is 5 pieces/item, each lollipop is individually wrapped.
  • storage life: 1 month, lollipops should not be frozen or refrigerated, avoid sun and humid conditions
  • In order to guarantee the freshness of our products, we produce items on order and need 7 working days. Due to the use of fresh products, sometimes they can be lightly different than pictured. Pansies colors may vary depending on the season. If you need a specific colour, please contact us, we will do our best to find a matching one.
  • If you need large quantities, please contact us. Let us know when you plan your event and we will send lollies so that you get them one week before the D-Day.Lollipops are not returned or exchanged. But do not hesitate to contact us in case of problem with your order.

The hangover kit bags are sold empty, they can be filled with a selection of items on order.

 

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